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Useful experience for holiday park managers includes:

• running a business
• experience in the hospitality industry, preferably at management level
• practical work such as building, farming, carpentry, engineering or plumbing
• customer service work.

Holiday park managers may do some or all of the following:

• greet guests and check them into cabins, caravans or campsites
• maintain the buildings and grounds
• hire, train and organise staff
• handle guest requests and complaints
• plan budgets, keep accounts, carry out administrative tasks, and organise marketing activities
• take accommodation bookings and manage online reservation systems
• take bookings for local tourist attractions
• clean and prepare public places for use
• run a restaurant and/or camp shop
• run activities such as tramping, horse-trekking or fishing trips.

Good demand for holiday park managers

Job opportunities for holiday park managers are good because low unemployment and an increase in job vacancies means there is a shortage of people available to do this role.

According to the Census, 771 holiday park managers worked in New Zealand in 2018.

Types of employers varied

Holiday park managers and assistants may work for:

• holiday parks
• camping grounds
• regional and local councils
• the Department of Conservation.

Many holiday parks are owner-operated businesses or small businesses employing two to five people.

Hospitality New Zealand

(04) 385 1369 - www.hospitality.org.nz

ServiceIQ

0800 863 693 - intel@serviceiq.org.nz - www.serviceiq.org.nz

Holiday park managers may progress to:

• manage larger holiday parks
• own and operate their own holiday parks or camping grounds
• work in a different part of the hospitality or tourism industry.

Holiday park managers need to be:

• well organised and efficient
• adaptable and practical
• good at communicating
• friendly, polite and helpful
• able to relate to people from a wide range of backgrounds and cultures
• good at solving problems.