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BSNS4403 – Managing Teams

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Module code
BSNS4403
Module title
Managing Teams
Prescription
The aim of this course is to develop knowledge, skills and attributes to motivate a team and manage team workflow.
Programmes
  • NZ2456
NZQA Level
Level 4
NZQA Credits
15
Delivery method
  • Web-Supported
Learning hours
Total learning hours
150
Resources required
Learning Outcomes
LO1: Motivate a team to achieve objectives.
LO2: Develop strategies for effective management of team workflow in an operational context.
Content
LO1: Team objective factors including:
• Team definition
• Characteristics and Tuckman's model
• Communication
• Behaviours
• Motivation
• Conflict resolution
• Leadership strategies
• Wellbeing

LO2: Workflow management factors including:
• Allocations
• Monitoring
• Meetings
• Relationships
• Delegation
• Health & safety
Teaching and Learning Strategy
Learning and teaching activities will employ a range of elements drawn from approved methods to align with the context of the learning (delivery mode, regional specific requirement, etc.) and any particular needs of the group of aakonga.
Assessment Criteria
Aakonga will be advised of all matters relating to summative assessment at the start of the course.
Assessment in this course is achievement-based. Aakonga must submit all specified assessment items and obtain at least 50% overall score in order to pass this course.
Learning and Teaching Resource
All required and recommended resource are provided to aakonga via course outlines.

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