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BSNS4404 – Setting and Meeting Objectives

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Module code
BSNS4404
Module title
Setting and Meeting Objectives
Prescription
The aim of this course is to develop knowledge, skills and attributes to manage workflow and address performance and workflow variation.
Programmes
  • NZ2456
NZQA Level
Level 4
NZQA Credits
15
Delivery method
  • Web-Supported
Learning hours
Total learning hours
150
Resources required
Learning Outcomes
LO1: Manage workflow to achieve team and individual objectives.
LO2: Develop a plan to address performance and workflow variation in an entity.
LO3: Explain the performance review process and disciplinary procedures.
Content
LO1: Workflow factors including:
• Push and pull systems
• Specialisation and generalisation
• Recruitment
• Planning
• Evaluation
• Communication

LO2: Resource allocation factors including:
• Evaluating existing situation
• Gap analysis
• KPIs
• Benchmarking
• Corrective action plan

LO3: Staff factors including:
• Performance review
• Training and development
• Disciplinary procedures
• Health and safety, and wellbeing
Teaching and Learning Strategy
Learning and teaching activities will employ a range of elements drawn from approved methods to align with the context of the learning (delivery mode, regional specific requirement, etc.) and any particular needs of the group of aakonga.
Assessment Criteria
Aakonga will be advised of all matters relating to summative assessment at the start of the course.
Assessment in this course is achievement-based. Aakonga must submit all specified assessment items and obtain at least 50% overall score in order to pass this course.
Learning and Teaching Resource
All required and recommended resource are provided to aakonga via course outlines.

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