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BSNS5201 – Administration Systems and Processes

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Module code
BSNS5201
Module title
Administration Systems and Processes
Prescription
The aim of this course is to develop the knowledge, skills, and comtecencies to evaluate administration systems and processes to inform improvements.
Programmes
  • NZ2459
NZQA Level
Level 5
NZQA Credits
15
Delivery method
  • Web-Supported
Learning hours
Total learning hours
150
Resources required
Content
LO1
- Administration systems and processes documentation
- Process management and software
- Internal policies, procedures and legislation relating to administration systems and processes

LO2
- Administration systems, processes, and workflows analysis
- Current and future state processes analysis
- Problem-solving to improve operation and inform decision making

LO3
- Factors influencing process design and improvements
Learning Outcomes
1. Demonstrate effective use of administration systems and processes used in organisations.
2. Analyse administration systems and processes to inform decision making for an organisation.
3. Recommend improvements to manage administration systems and processes in an organisation.
Teaching and Learning Strategy
Learning and teaching activities will employ a range of elements drawn from approved methods to align with the context of the learning (delivery mode, regional specific requirement, etc.) and any particular needs of the group of aakonga.
Assessment Criteria
Assessment in this course employs an achievement-based grading scheme. Participants must submit all assessments and obtain at least 50% overall score in order to pass the course. Aakonga will be advised of all matters relating to summative assessment prior to the start of the course.
Learning and Teaching Resource
All required and recommended resources are provided to aakonga via course outlines.

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