BSNS5204 – Office Management
Module code
BSNS5204
Module title
Office Management
Prescription
The aim of this course is to develop the knowledge, skills, and competencies to manage business administration functions and operations to support organisations.
Programmes
- NZ2459
NZQA Level
Level 5
NZQA Credits
15
Delivery method
- Web-Supported
Learning hours
- Total learning hours
- 150
Resources required
- Content
- LO1
- Role and responsibilities of an office manager
- Office management and team leadership
LO2
- Administration functions, operations, and projects
- Office operational efficiency and effectiveness analysis
- Operational goals
- Supports strategy development and implementation
LO3
- Administration planning; may include:
- Project planning and coordinating tools and techniques
- Time management and project management techniques
- Contingency planning and logistical arrangements - Learning Outcomes
- 1. Describe the role and responsibilities of an office manager in an organisation.
2. Analyse how administration functions, operations, and/or projects support operational goals.
3. Plan administration functions, operations, and/or projects that support operational goals. - Teaching and Learning Strategy
- Learning and teaching activities will employ a range of elements drawn from approved methods to align with the context of the learning (delivery mode, regional specific requirement, etc.) and any particular needs of the group of aakonga.
- Assessment Criteria
- Assessment in this course employs an achievement-based grading scheme. Participants must submit all assessments and obtain at least 50% overall score in order to pass the course. Aakonga will be advised of all matters relating to summative assessment prior to the start of the course.
- Learning and Teaching Resource
- All required and recommended resources are provided to aakonga via course outlines.
