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HORT326 – Active Listening

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Module code
HORT326
Module title
Active Listening
Prescription
The aim of this module is to develop student’s ability to listen actively to gain information.
Programmes
  • SX1702
  • WB2676
NZQA Level
Level 3
NZQA Credits
3
Delivery method
  • Web-Supported
Learning hours
Total learning hours
30
Resources required
Learning Outcomes
Listen actively to gain information in an interactive situation
Teaching and Learning Strategy
As per Ako: Teaching and Learning Directions – Project-based learning; Flipped Classroom; Blended Learning; Work-integrated Learning; Inclusive Practices
Content
- Active listening techniques; attending, reflective listening, responding to non-verbal cues
- Paraphrasing and questioning
- Summarising with supporting detail
Assessment Criteria
Assessment in this module is mixed mode. Students must gain a minimum mark of 50% in the achievement-based assessments and meet all the requirements of the competency-based assessments including carrying out all tasks in a safe manner and to industry standard to be eligible for a final grade for this module. The final grade will be based on the marks from the achievement-based assessment tasks. Where there are only competency components, either pass or fail will be awarded.
Learning and Teaching Resource
- Tutorial notes, exercises and readings, flexible, blended learning focus on content and material as projects for project based learning.
- Interactive Moodle Platform

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