ITPD813

Module code

ITPD813

Module title

Management Support Systems

Prescription

This module will develop a systematic knowledge of Management Support Systems (MSS), with particular reference to business intelligence, decision support systems (DSS), group support systems, knowledge management, and intelligent systems

Programmes

IT1101

NZQA Level

Level 8

NZQA Credits

15

Delivery method

Web-Based

Learning hours

Total learning hours: 150

Resources required

Learning Outcomes: Upon successful completion of this module students will be able to

1. Analyse the role of MSS within organisations
2. Analyse and evaluate the theories of decision-making and decision modelling
3. Analyse and evaluate a range of MSS and their characteristics
4. Analyse business intelligence requirements and strategies for an organisation
5. Critically analyse the use of MSS in a specific situation
Content: Management Support Systems
- DSS and other management support systems
- The implications of different organisation structures for MSS strategies and models
- Generic characteristics of MSS
- MSS and MSS development tools
- Various special classes of MSS
- Effectiveness in the use of MSS

Business intelligence
- The use of data mining and data warehousing for obtaining BI
- Knowledge Management
- Business Performance Management
- Executive information systems
- Decision support systems
- Decision-making and decision modelling theories
- Decision-making processes and decision types
- Devise, apply and evaluate a decision modelling process

Group support systems
Knowledge management
Intelligent systems
Learning and Teaching Resource: Teaching methods will involve theoretical and practical classes, which may include but are not limited to lectures, tutorials, computer laboratory work, group activities and assignments
Teaching and Learning Strategy: An extended reading list will be supplied by the lecturer at commencement of the module. This will be updated annually.
Assessment Criteria: In order to receive a passing grade, students must achieve a minimum 40% average over all supervised tests and achieve 50% overall for the module.

ITPD813 – Management Support Systems