New Zealand Diploma in Information Technology Technical Support
New Zealand Diploma in Information Technology Technical Support Incorporating the New Zealand Certificate in Information Technology (Level 5)
BI1607
Course details
-
Feb 2025Jul 2025
- One year
- Full-time or Part-time
- $8,508*
- Level 5
- Available for International Students. International Fee Guideline
- Hamilton City Campus
Summary
This programme will provide students with the knowledge and skills for a career in information technology. It is equivalent to the first year of the Bachelor of Applied Information Technology, so if students choose to progress to the degree they will only need to undertake another two years of study.
Students will develop an awareness of the IT environment and an appreciation of the needs of users. Students will develop the skills to work in roles such as computer technician, help desk and technical support officer, entry-level network administrator, network engineer, and applications support analyst, focusing on technical support. This programme incorporates the New Zealand Certificate in Information Technology.
Please note, students in this programme are encouraged to bring their own device (a laptop). Specifications can be found here.
View programme modules
| Module code | Module title | Level | Credits | Pre-requisites | Co-requisites |
|---|---|---|---|---|---|
| COMP501 | Information Technology Operations | 5 | 15 | ||
| COMP502 | Fundamentals of Programming and Problem Solving | 5 | 15 | ||
| COMP506 | Interactive Digital Media | 5 | 15 | ||
| INFO507 | Fundamentals of Information Systems | 5 | 15 | ||
| COMP503 | Introduction to Networks | 5 | 15 | ||
| COMP504 | Operating Systems and System Support | 5 | 15 | ||
| INFO503 | Database Principles | 5 | 15 | INFO507 | |
| INFO504 | Technical Support | 5 | 15 |
Career/further opportunities
Graduates may be employed in roles such as computer technician, help desk and technical support officer, entry-level network administrator, network engineer, and applications support analyst with a particular focus on technical support.
This programme can lead on to further progressive study at a degree level.
Events
No events.
Disclaimers
Entry criteria
You can apply for this programme if you meet one of the below options.
Based on your school achievement (secondary school study)
- 40 credits at NCEA Level 2; including 10 literacy credits at NCEA Level 2 and 10 numeracy credits at NCEA Level 1;
- Or a recognised equivalent.
Based on study completed after school (tertiary study)
- Completed a relevant course at NZQF Level 3;
- Or a recognised equivalent.
Based on discretionary entrance
If you don’t meet any of the above options, and you think you have what it takes to complete this programme, you can apply for discretionary entrance. Your application may be accepted if you can demonstrate a good chance of success. Approval of discretionary entrance applications is decided by the relevant manager. If your application is approved, your acceptance into further programmes relies on you demonstrating success in this programme.
English language requirements
Candidates who have English as a second language are required to have an International English Language Test System (IELTS) score of 5.5 in the academic band, with no individual band score lower than 5.0; or equivalent.
Pathways
To check what you need to gain direct entry to a course, review the entry criteria available on each programme page. These assist you in understanding what qualifications or experience are typically required to gain entry. You can contact our team at info@wintec.ac.nz or 0800 2 Wintec at any time for further guidance.
Your first day
Are you ready for your first day of class? Check out your start date and where you need to be. You can also find useful information about studying at Wintec on our welcome page.
Semester 1 2025
Date: Thursday 13 February 2025
Time: 9am-12pm
Venue: The Long Room, City Campus
On your first day (induction), you will be introduced to your tutors and new classmates, be given an overview of this programme and receive a timetable.
Returning students
Please check your timetable for your first class details.
Prospectus (course guide)
The Wintec Prospectus (otherwise known as a course guide) outlines everything you need to know about Wintec. It contains information about the Wintec campuses, student life, and the programmes that are on offer.
Access your copy of the Wintec Prospectus
The Wintec Prospectus (course guide) is available by downloading the file - click on the document below to access the file. Alternatively, to request a copy via email or the post, please complete the form below.
Request an emailable or printed copy of the Prospectus
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